Bringing Modern Performance
to Legacy Businesses.
Helping established companies redefine how they create, deliver and capture value, combining digital transformation, business strategy, and new product development to stay competitive in a digital-first world.
A strategic digital transformation and modernisation partner for established companies.
Helping you blend the strength of tradition with the opportunities of a digital-first world.
Strategic + Practical: bridging the gap between advice and execution.
Fast + Focused: modernising without the long timelines of large consultancies.
Intelligent + Human: using technology, automation and AI to amplify what people achieve.
Services
01
Customer & Product Experience
Redesign how customers find, buy and engage with your business, and how your products evolve to meet modern expectations. From apps and websites to CRM, digital services, and product experiences, we make every interaction seamless, connected, and measurable.
02
Operations & Systems
Replace manual steps with automated, connected systems and AI-enhanced workflows where they make the biggest difference. We modernise internal processes, integrate tools, and bring visibility and speed to your entire operation.
03
Strategy & Business Model
Rethink your strategy and business model to unlock new growth, relevance, and resilience in the digital-first economy. We help define how your business creates, delivers, and captures value — and identify new digital products or services that strengthen your competitive edge.
Case Study: Real Results.
A property management company transformed their customer journey and back-office operations, resulting in 40% more leads and 55% less manual admin work.
+40%
new leads
–55%
manual workload
+2 points
customer NPS
+25%
EBITDA
Engagements are focused and outcome-driven,
typically 4–12 weeks with clear deliverables.
Approach
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Diagnose current performance and identify the pain points that matter most, prioritising where digital transformation and innovation can create the greatest impact.
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Define the new strategic direction and measurable outcomes for your digital transformation and business model evolution.
Together, we decide what needs to change and why, creating clarity and alignment around the most valuable opportunities. -
Translate strategy into tangible design: mapping and shaping new customer experiences, workflows, products, and digital systems that bring the modern business to life.
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Implement the systems, tools, and processes that make transformation real, bringing new digital features, frameworks, and products into operation.
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Train teams, build confidence, and embed the new ways of working to ensure long-term success. Change only works when people believe in it, so we make the transition feel structured, supported, and human.
In more complex cases, we also bring in trusted partners who specialise in guiding teams through organisational change.
The process is designed to deliver measurable results fast, bridging strategy and execution.
What Clients Say
“Audrey is a delight to work with and I would recommend her to anyone. She is bright and has a natural feel for all things digital and has outstanding ability to think up good ideas. She is a superb team player.”
Director Global Digital Products & Wearables - Lending
“Audrey stepped in during a prolonged period of reduced business activity. Her initiatives resulted in a substantial upswing in new leads and in the implementation of online features greatly valued by our clients.”
Business Owner - Education
“She adeptly pushed new ideas into an industry often resistant to innovation. She possesses a strong strategic acumen, which she fosters with a collaborative approach with the teams.”
EVP Product - Construction
“Audrey is one of those rare high integrity, "can do" people with a sharp strategic brain and a passion for innovation. She is curious, hungry to learn and has an unselfish desire to support everyone she works with!”
CEO & Managing Director, Digital Marketplace - Banking
“Clearly intelligent, Audrey can challenge conventions and is articulate in stating her case. It has been a pleasure working on projects with her, she is a valuable asset to any organisation, large or small.”
VP - Credit Cards
“Thanks to Audrey's guidance, I now feel confident in the direction of my business. Her expertise has been invaluable, and I highly recommend her services.”
Business Owner - Art, Fashion & Spacial Design
Modernisation and digital transformation
isn’t about technology for its own sake.
It’s about making business simpler, faster, and more human.
We build clarity and intelligent systems that let companies focus on what they do best:
delivering value to their customers.
Your Questions, Answered
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Beyond advice, each project is built and implemented to deliver measurable impact. Modernisation is approached with the agility of a startup and the discipline of a strategy firm, delivering change that is fast, focused, and proportionate to the scale of your business.
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Yes! Modern, flexible technologies are used rather than large-scale IT projects. The toolkit spans environments such as Cursor, Windsurf, Lovable, n8n, Make, and Zapier for automation and integration, alongside GPT-based assistants and custom AI agents for insight generation, content creation, and workflow optimisation. The toolkit continues to evolve as new tools emerge.
However, AI is never applied for its own sake. It is one part of a broader modernisation toolkit focused on delivering meaningful, measurable impact.
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Every project starts with a Modernisation Audit, a short diagnostic to identify the highest-value areas for improvement. From there, each engagement is designed to run from a few weeks to a few months, focused on the most relevant priorities.
Projects are typically delivered on a fixed-fee basis with defined deliverables and milestones. For longer-term partnerships, monthly retainers are available to support continuous modernisation and operational optimisation.
Let’s Bring Your Vision To Life
Ready to discover how our tailored guidance can support your ambitions? Reach out to find out how your business can stay relevant and grow in a digital-first world.